Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

I usually don't review things, but I had such a great experience, I felt I needed to tell everyone I could. I just bought my second home and was a little nervous about working on my mortgage because I had a horrible experience with another company my first time! My new Broker John Frels explained everything throughout the process and made me feel like I was totally involved. My Realtor said that it was the smoothest closing he had ever seen and that John will be his favorite recommendation from now on. So here I am... I thought I'd just return the favor and say nice things about John and his company. If you want a GREAT mortgage experience...CALL JOHN!

- Daniel V.
Houston, TX | November 07, 2015

When everyone else said it couldn't be done - John Frels and his team pulled through for me. From the ease of the application process to underwriting to a gift when I moved into my new home, everything was easy and hassle free. I would recommend this knowledgable broker and staff to anyone and will certianly use them again when I its time for another home loan! Thanks Mortgage Associates!!!

- Brad B.
Houston, TX | August 25, 2004

I just used Mortgage Associates for the third time. Each time, I provided them with the information they requested, sat back, and waited till I received the call that it was time to close on my loan. No pain involved. Mortgage Associates handled a refinance loan on our Houston home, a construction loan on our weekend home, and a refinance on our weekend home. We were able to go from a 30 loan to a 15 year loan with a lower interest rate. If I am ever in the market for a mortgage broker again, you can be sure I will use Mortgage Associates of Texas.

- Michael B.
Houston, TX | June 03, 2010

Thank You John Frels! Your expertise and knowlege of the industry helped make my home loan process simple and painless. I would highly recommend to John to anyone and everyone!

- Logan C.
Houston, TX | December 09, 2015

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Contact Us

American Pacific Mortgage (NMLS# 1850)
Branch NMLS #1732230
9601 Katy Freeway, Suite 420
Houston, Texas 77024
Phone: 713-822-0475
Fax: 866-889-0767
State Licenses: TX
John Frels (NMLS# 282056)

Servicing

888-628-1414
support@apmortgage.com

Hours of Operation:

Monday - Friday, 8:30 am - 5:30pm CST
Saturday, 8:30am - 12:30pm CST

Complaints may be directed to:

888-628-1414
support@apmortgage.com

Texas Mortgage Banker Disclosure

Pursuant to the requirements of Section 157.007 of the Mortgage Banker Registration and Residential Mortgage Loan Origination Act, Chapter 157, Texas Finance Code, you are hereby notified of the following:

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST American Pacific Mortgage SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.Texas.gov. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.

THIS DISCLOSURE WAS DELIVERED TO THE CONSUMER VIA OUR WEBSITE.

© 2020 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity.